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Shipping policy

ORDER PROCESSING

Please allow 1-2 business days to process your order. Expect an email confirmation within the same time frame to let you know your order is on the way (tracking number included).

SHIPPING

Orders are generally shipped within 1-2 business days using Sendle (for standard shipping) or Australia Post (for express shipping). We do not ship outside of Australia at this time.

DOMESTIC SHIPPING RATES AND ESTIMATES 

Free shipping is available for any orders over $100.00. We offer flat rates for two shipping options (see below):

 Shipping Options Estimated Delivery Time Price
Express *1 to 4 business days $15.00
Standard *2 to 8 business days $10.00

*Some remote/regional locations may encounter delays in delivery.

Disclaimer
2026 © Citadel Health Store

Before adding any new supplement to your regimen, please seek guidance from a healthcare professional or conduct further research. The products available on our website are not recommended for children under the age of 15 or pregnant women; always consult a health care professional if you have a medical issue. It is important to recognise that these products should not be relied upon as a sole source of nutrition and should be consumed as part of a balanced diet, complemented with appropriate physical exercise. We provide this information purely for educational purposes and it should not be construed as medical advice.
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